Digital Content Management - DCM

Transforming a business's knowledge into digital data

Providing a solution to convert the entire business process and knowledge into digital data.

Content drafting and approval process

Provide a flexible workflow setup tool with multiple steps for drafting, reviewing, controlling, and approving processes with different SLAs.
Assign drafting tasks per document file.
Manage document versions after each edit and text hotfix.
Support collaborative drafting and content comparison.
Manage comments and annotations on individual content segments.
Manage relationships between documents.
Assess the impact when a document changes.

Digitize content down to the paragraph level

The approval system categorizes content into three levels:
Document
Document File
Paragraph
Each content type is digitized with multiple metadata for content organization and data retrieval purposes
Supports editing and setting attributes and permissions for individual paragraphs in Word

Security

Content permissions are divided into multiple levels: Top Secret, Secure (searchable):

Document
Document File
Paragraph

Support OCR

Supports digitizing image documents and PDFs into searchable text format with an image-to-text conversion tool.

Setting up graded quizzes

Providing tools for creating graded quizzes to assess employees' understanding of the material.
Requiring a reattempt of the quiz if the requirements are not met.

Content presentation

Viewers can easily locate the desired content through utilities such as:

Navigation based on content headings
Hyperlinks to related documents and content
Interaction with diagrams within the content
Support for collapsing/expanding content based on the document's parent-child hierarchy

FAQ

Setting up common questions for each content to be published

Two-way interaction

The system supports various interaction tools between readers and content creators, such as:

Rating
Tracking
Liking

Feedback and editing suggestions
Sharing
Comments

Search

Support full-text search
Suggest relevant, commonly used keywords
Review content
Highlight content and navigate to relevant results
Personalize search

OUR CUSTOMERS

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